The fastest answer is on WhatsApp. Send your order number and a photo of the tool, and we'll take it from there.
Contact
WhatsApp (US): +1 626-879-7272
Email: sales@usaaron.com
Warranty
Every Dr.Craft tool carries a 1-year warranty against defects in materials and workmanship. To start a claim, send a photo and your order number on WhatsApp.
Returns
Return unused tools in their original packaging within 30 days of delivery for a full refund. See the refund policy for details.
Shipping
Orders ship in 1–3 business days and arrive in 3–7 business days in the US. Shipping is free on orders over $49. Below that, Standard shipping is $6.95 and Express is $15.
Knives
Pocket knives are sold to adults 18 and over. Check the knife laws in your state and city before ordering.